A few weeks ago Irvin (not his real name) came into our computer recycling project. Irvin is 82 years old. He walks with a walker and somehow managed to lug a fairly big desktop Lenovo Thinkcentre down to our recycling project. Irvin had been to several computer stores over the past few months trying to get help with his computer. Unfortunately it seems that he wasn't able to get the help he needed despite paying repeatedly for help. Irvin doesn't speak and didn't appear to understand much English, his native language is Russian. Initially one of our volunteers spent a couple of hours over two weeks trying to help Irvin with different issues he was running into. Irvin's computer was old, even by our refurbishing standards - it was running the Lenovo version of Windows XP. Many of the issues Irvin was running into were due to the fact that he was still running Windows XP. Communication was our first issue, but Google Translate seemed to work well enough that we we...